F.A.Q.

How long does an order take to arrive?

Orders are processed and fulfilled on the first business day following the purchase date. A business day is defined as Monday through Friday, excluding public holidays.

Shipments within Italy

Estimated delivery times are between 3 and 5 business days from order confirmation.

Express Shipping (Italy)

Delivery is estimated within 2 business days. For islands, Calabria, and remote or hard-to-reach areas, estimated delivery times are 3 business days.

Shipments within the European Union

Delivery is estimated between 5 and 7 business days.

Delivery limitations

Some islands or remote areas of the European Union may not be served. To check delivery service availability in your area, you can contact customer service
How can I return my items?

The first exchange is always free.

To request one, you can contact us via:
How can I choose the right size for me?

You can easily find the size that suits you best by consulting our Size Guide, which provides a conversion chart for all major national sizing systems. The Size Guide is conveniently available on every product page.
What payment methods do you accept?

All major credit cards, as shown at checkout

• PayPal: if you do not yet have an account, you can create one while shopping with us

• Klarna: if you do not yet have an account, you can create one while shopping with us

• Cash on delivery: Cash on delivery incurs an additional fee of € 5.00, which will be automatically included in the order total at checkout.
How can I track my order?

Once your order has been shipped, you will receive an email containing the tracking link.